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FAQ'S
Investing in a Kustom Dog Kennel is not a light decision to make, we totally get it!
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Do Kustom Dog Kennels come fully assembled?YES! This is why we suggest you have a few helpers on hand when receiving your Kennel delivery. We will always have sombody to assist with loading at the Factory if your decide to Pick Up yourself.
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My Rottweiler chews EVERYTHING!! Can you guarantee this kennel will last we have spent a fortune on bedding in the past?All of our kennels are made from roll formed steel frame, Ply board Lining and Colorbond Steel exterior. They are rock solid and weather proof, with no parts for your dog to sink his teeth into!
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Can I change the set measurements as I have a tricky space I want to put the Kennel?Absolutely. Our sizes are based off the most commonly requested measurements over the years but you are able to adjust them to whatever you need. Send us an email with your requirements and we'll make it happen.
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If I place my order today how soon will the Kennel be ready?As our kennels are hand built after order, please allow 8 weeks for us to build your Kustom Dog Kennel, and another 2 weeks for delivery if you are outside Victoria. If you’re in a desperate hurry, please contact via email before your click Check Out and we'll do our best to help you out but unfortunately there is no guarantee. You can also keep an eye out for our Stock Kennels that pop up occasionally. They are already built and ready to go!
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I'm unsure what size would suit my dog?Take a look at our Size Guide for some common dog breed recommendations. If you are still not 100% certain feel free to contact us.
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Do you deliver?Yes, please refer to our SHIPPING & TC's page for pricing and available locations.
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